Frequently Asked Questions
Everything you need to know about your wellness journey with VB Health.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for health products?
We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you can return unopened products for a full refund. Please contact our support team to initiate a return label.
Are VB Health products third-party tested?
Yes, all our supplements and health products undergo rigorous third-party laboratory testing to ensure purity, potency, and safety before they reach our warehouse.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my shipment in real-time?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Do you offer subscription discounts?
Yes, our 'Subscribe & Save' program allows you to save 15% on recurring orders. You can choose your delivery frequency and cancel or pause your subscription at any time.